Introduction

At Babylon Elearning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access our platform, courses, and services.

By using Babylon Elearning, you agree to the practices described in this Privacy Policy. We may collect the following categories of information:

Account Information

• Full name
• Email address
• Phone number
• Profile information
• Login credentials

Learning Information

• Course enrollments
• Learning progress
• Quiz and assessment results
• Certificates earned

Payment Information

• Billing information
• Transaction records
• Payment confirmations

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website activity logs

How We Use Your Information

We use your information to:

• Create and manage user accounts
• Deliver educational services
• Process payments
• Generate certificates
• Improve platform performance
• Personalize learning experiences
• Provide customer support
• Detect fraud and maintain security
• Comply with legal obligations

Sharing of Information

We may share information with:

• Authorized employees
• Course instructors where necessary
• Payment service providers
• Technical service providers
• Legal authorities when required by law

We do not sell users’ personal information.

Data Security

Babylon Elearning implements technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies

Our platform uses cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Enhance user experience

Users may manage cookie preferences through their browser settings.

International Transfers

Information may be stored or processed in countries where Babylon Elearning or its service providers operate.

Your Rights

Depending on applicable laws, users may have the right to:

• Access their information
• Correct inaccurate information
• Request deletion of information
• Restrict certain processing activities
• Withdraw consent where applicable

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

Contact Us

For privacy-related inquiries, users may contact Babylon Elearning through the contact information available on the platform.

Effective Date

This Privacy Policy becomes effective upon publication on the Babylon Elearning website.